Consumers Checkbook
Opticians & Optometrists (Our customer survey ratings were updated in June 2010.)
Village Eye Center
1471 Chain Bridge Rd
McLean, VA 22101
Phone: 703-356-1770

Did firm get CHECKBOOK's top rating (CHECKBOOK's top rating) for quality? Yes
Did firm get CHECKBOOK's top rating (CHECKBOOK's top rating) for price for eyeglasses? Yes
Did firm get CHECKBOOK's top rating (CHECKBOOK's top rating) for price for contact lenses? No
Click on map for larger image.
Consumer Ratings
Number of customer survey ratings: 79 ratings
Scale
Percent of customers who rated firm "superior" for "advice on choice and use of products":
82% 82%
62% All-Firm Average
Percent of customers who rated firm "superior" for "promptness of service":
79% 79%
61% All-Firm Average
Percent of customers who rated firm "superior" for "quality of products":
91% 91%
66% All-Firm Average
Percent of customers who rated firm "superior" for "variety of products":
78% 78%
55% All-Firm Average
Percent of customers who rated firm "superior" for "ease of looking at/testing products":
86% 86%
67% All-Firm Average
Percent of customers who rated firm "superior" for "reliability":
88% 88%
73% All-Firm Average
Percent of customers who rated firm "superior" for "overall quality":
83% 83%
63% All-Firm Average
Prices
Firm's price index score for eyeglasses:
$86 $86
$100 All-Firm Average
Firm's price index score for contact lenses:
$97 $97
$100 All-Firm Average

For information on CHECKBOOK's research methods, dates, and limitations, click here.

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